Emostel Academy
A brand of Emostel Skills and Development Limited (RC 1632636)

Effective Date: 14 August 2024 (Updated: 29 December 2025)

1. Introduction

Welcome to Emostel Academy (“Emostel Academy”, “we”, “our”, or “us”), an educational and training brand operated by Emostel Skills and Development Limited (RC 1632636), a company duly incorporated under the laws of the Federal Republic of Nigeria (“ESDL”).

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you access or use our website https://emostelacademy.org/ and related platforms, including online learning portals, membership programs, payment pages, and digital services (collectively, the “Site”).

This Policy applies to all services offered by Emostel Academy, including but not limited to:

• Skills acquisition programs

• Tech training and digital learning programs (including TechOver)

• Academic tutorials and consultancy services

• Study and work abroad consultancy services

• Technology solutions and professional services

2. Legal Basis and Regulatory Framework

We process personal data in accordance with:

• Nigeria Data Protection Regulation (NDPR)

• Money Laundering (Prevention and Prohibition) Act, 2022

• Terrorism (Prevention and Prohibition) Act, 2022

• Other applicable Nigerian laws and regulatory requirements

3. Information We Collect

We may collect information about you in the following categories:

a. Personal Data

Personally identifiable information you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Residential or contact address (where applicable)

• Login credentials

• Demographic information (optional)

This information may be collected when you:

• Register for an account

• Enroll in a course or program (including TechOver)

• Subscribe to membership plans

• Contact us for support or enquiries

b. Financial and Transaction Data

Payment-related information necessary to process transactions, such as:

• Payment reference numbers

• Transaction status and timestamps

Note: We do not store full card or bank details. Payments are processed through regulated third-party payment service providers (e.g., Opay), who handle sensitive financial data in accordance with applicable regulations.

c. Derivative and Technical Data

Information automatically collected when you access the Site, including:

• IP address

• Browser type and device information

• Operating system

• Access times and usage logs

d. Data from Third-Party Platforms

If you connect or interact with our services through third-party platforms (e.g., social networks or learning tools), we may receive limited profile information in accordance with your privacy settings on those platforms.

4. How We Use Your Information

We use personal information for lawful and legitimate purposes, including to:

• Create and manage user accounts

• Deliver educational content and services

• Process payments, subscriptions, and enrollments

• Communicate service-related updates and administrative messages

• Provide customer support

• Improve our platforms, programs, and user experience

• Conduct internal analytics and reporting

• Comply with legal, regulatory, and compliance obligations (including AML/CTF)

Marketing communications are sent only where consent has been provided or where permitted by law, with opt-out options available.

5. Disclosure of Your Information

We may share personal information in the following circumstances:

a. Legal and Regulatory Obligations

Where disclosure is required to comply with applicable laws, regulations, court orders, or lawful requests from regulatory or law enforcement authorities.

b. Third-Party Service Providers

With trusted service providers who perform services on our behalf, such as:

• Payment processing (e.g., Opay)

• Website hosting and infrastructure

• Email and communication services

Such third parties are contractually required to process personal data securely and only for specified purposes.

c. Business Transfers

In connection with a merger, restructuring, or transfer of assets, provided appropriate safeguards are in place.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and improve user experience.

Types of Cookies Used

• Strictly Necessary Cookies – essential for site operation

• Performance Cookies – help us understand site usage

• Functionality Cookies – remember user preferences

• Analytics Cookies – support usage analysis and improvements

You may control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy.

• Customer identification and transaction records are retained for a minimum of five (5) years where required by anti-money laundering, financial, or regulatory obligations.

• Where a user requests deletion of personal data, such requests are honored except where retention is required by law. Retained data is securely stored, access-restricted, and used solely for compliance or legal purposes.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no system is entirely secure, and users provide information at their own risk.

9. Your Data Protection Rights

Subject to applicable law, you have the right to:

• Request access to your personal data

• Request correction or update of inaccurate data

• Request deletion or restriction of processing (subject to legal obligations)

• Withdraw consent where processing is based on consent

Requests may be made using the contact details below.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or services. Updates will be posted on this page, and material changes may be communicated through appropriate channels.

11. Contact Information

For questions, requests, or concerns relating to this Privacy Policy or data protection practices, please contact:

Emostel Academy
(Operated by Emostel Skills and Development Limited – RC 1632636)

Address: 1, Aina Salako Atobatele Street, 104102, Ijede, Ikorodu, Lagos, Nigeria
Email: info@emostelacademy.org
Phone: +234-814-189-7754, +234-907-747-1007